Computing Services

Account Set-Up

An ICS-ACI Account gives you secure access to our high-performance research cloud and computational software.

Request an Account

To sign up for an ICS-ACI account, you will need:

  • a Penn State access ID and password
  • Duo, the Penn State two-factor identification system

Each person who wishes to use the ICS-ACI system must have an account and a Principal Investigator (PI), under whom they are authorized to perform research. Each user must sign up for an account (or renew their account).

Sign up for your account.

Two-Factor Authentication

Penn State uses Duo Security, a cloud-based, two-factor authentication service. If you are not already set up with Duo, please click here and follow the easy-to-use tutorials.

Need help enrolling or have problems with your Duo account? Contact the IT support desk for your college, or the IT Service Desk (814-865-4357 or

If you are having trouble enrolling in Duo with an international phone number, please send a request to with the following information listed:

  • Your Access Account UserID
  • Your country code + phone number
  • Your smartphone OS platform (iOS, Android, etc)

This will automatically create a ticket in ServiceNow, and Identity Services will address your issue.