Accessing Log or Trace Files

If, when performing a trace, you do not opt to download the generated Trace Package, you can retrieve the files from the server at any time as described below. For information on downloading Trace Packages, see Tracing X Server Actions.

The Proxy Files dialog box displays the name, creation date, and size of all log and trace files located on the Exceed Connection Server. Exceed onDemand lets you directly view a proxy log file. However, you must save all other logs and/or trace files to your computer before you can view them.

If necessary, you can copy log and/or trace files from the Exceed Connection Server machine to your computer. These files are useful when troubleshooting a problem. It may be necessary to send the files to Customer Support or your system administrator.

Note: 
  You can perform this procedure only on Exceed onDemand Client.

To view a proxy log file:

On the Exceed onDemand Desktop menu, point to File, View Log, and then click Proxy Log. The proxy log file opens in a text editor.

Note: 
  You must save remote command log files and trace files locally before you can view them.

To save a log or trace file:

  1. On the Exceed onDemand Desktop menu, point to File, and then click Proxy Files. The Exceed Connection Server - Proxy Files dialog box opens. The Console opens and the file editor displays the log file.
  2. Select a file and click Save.
  3. Type a file name and browse to the local directory where you want to place the file.
  4. Click Save.

Related Topics

Exceed Connection Server – Proxy Files Dialog Box

Exceed Connection Server Files Dialog Box

Troubleshooting the X Server

Configuring Log Files