The Institute for Computational and Data Sciences iASK Center provides prompt, expert assistance for researchers using the Roar and Roar Collab supercomputing resources. The iASK Center also provides timely system alerts about maintenance and other events that impact the system. Please note that iASK staffing may be limited during Penn State holidays.
Submit a Ticket
Before contacting the iASK Center, please check to see if your question is answered in the Roar User Guide or Roar Collab User Guide.
Note: When accessing the iASK ticketing system you’ll now see a CILogon screen before you can enter your Penn State ID and password. Simply click the Log On button to proceed.
Or email your question to icds@psu.edu.
Upcoming Events
i-ASK Helpdesk Virtual Office Hours
Date: Thursday, March 28
Time: 1:00 p.m.–3:00 p.m.
The i-ASK Center will be holding weekly virtual office hours via Zoom Thursday, March 28, 1:00-3:00 p.m. Users can “pop” online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/807398754
i-ASK Helpdesk Virtual Office Hours
Date: Monday, April 8
Time: 10:00 a.m.–12:00 p.m.
The i-ASK Center will be holding weekly virtual office hours via Zoom Monday, April 8, 10:00 a.m.-12:00 p.m. Users can “pop” online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/807398754
i-ASK Helpdesk Virtual Office Hours
Date: Tuesday, April 16
Time: 11:00 a.m.–1:00 p.m.
The i-ASK Center will be holding weekly virtual office hours via Zoom Tuesday, April 16, 11:00 a.m.-1:00 p.m. Users can “pop” online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/807398754
i-ASK Helpdesk Virtual Office Hours
Date: Friday, April 26
Time: 1:00 p.m.–3:00 p.m.
The i-ASK Center will be holding weekly virtual office hours via Zoom Friday, April 26, 1:00-3:00 p.m. Users can “pop” online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/807398754